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GTM Strategy and Operations, Customer Success
GTM Strategy and Operations, Customer Success
AnthropicHybridSF, NYCAI/MLFull-time$190K-$270K/yrGrowth
About the role
Anthropic is seeking a GTM Strategy and Operations Business Partner for Customer Success. This role involves partnering with Customer Success leadership to optimize customer activation, retention, expansion, and portfolio management. The ideal candidate will be a deep expert in customer success strategy, leveraging data to improve efficiency, drive sustainable growth, and maximize customer lifetime value within Anthropic's post-sales organization. This position requires 5+ years of experience in customer success strategy or revenue operations, with strong analytical skills and a proven track record in improving retention rates.
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