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Support Engineer
Support Engineer
AnthropicHybridSF, NYC +1AI/MLFull-time$210K-$250K/yrGrowth
About the role
Anthropic is seeking a dedicated Support Engineer to provide high-touch, deeply contextual technical support to their most strategic enterprise customers. This role involves serving as the named point of contact, embedded in customer channels, and partnering with internal teams to resolve complex technical issues related to Anthropic's products like Claude. The ideal candidate will have 5+ years of experience in technical product support for enterprise clients, deep fluency with APIs and technical SaaS products, and a passion for troubleshooting and building strong customer relationships.
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