Jobs

Draftwise is seeking a Senior Customer Success Manager to own end-to-end client relationships, driving adoption, retention, and expansion of their AI-powered legal platform. This role involves helping lawyers and legal teams leverage AI for contract drafting and negotiation, ensuring deep, sustained usage and measurable value. The ideal candidate will have exceptional communication skills, a proven track record in B2B SaaS customer success, and a passion for transforming legal workflows with AI. This high-ownership position offers the opportunity to shape processes and contribute to a fast-moving team at the forefront of AI in the legal industry.