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Founding Software Engineer, AI Support Systems
Founding Software Engineer, AI Support Systems
Broccoli AIAbout the role
Broccoli AI is seeking a Founding Software Engineer, AI Support Systems, to revolutionize customer support delivery. This AI-first builder will own the customer support experience, developing AI workflows, systems, and documentation to resolve issues faster and more effectively. The role involves hands-on technical work, partnering with various teams to automate tasks, improve AI troubleshooting, and build a comprehensive knowledge base. We are looking for someone with 5+ years of software engineering experience, strong coding skills, and hands-on experience with AI-powered applications to directly impact our world-class technical support team.
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