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Customer Success Manager, Industries
Customer Success Manager, Industries
AnthropicJoin Anthropic as an Enterprise Customer Success Manager for Industries, a high-impact role driving AI adoption across key sectors like Financial Services, Manufacturing, and Retail. You will serve as a strategic partner and trusted advisor to complex customers, helping them leverage Claude's full capabilities (API, Claude for Enterprise, Claude Code). This role involves developing deep customer partnerships, understanding their business objectives, and guiding them through AI transformation, while also informing Anthropic's product development with customer insights. We are looking for candidates with 6+ years of customer success experience in relevant industries and strong technical fluency in AI/ML concepts.
