Jobs

Anthropic is seeking its first Tokyo-based Product Support Specialists to expand its global presence and champion its unique support brand. This role involves being at the forefront of safely delivering AI by responding to, investigating, and tracking user needs, as well as identifying and closing technical knowledge gaps. Candidates must have native-level Japanese and business-level English proficiency to support customers across APAC/ANZ. The position requires expertise in Anthropic products, strong communication skills, and the ability to provide high-touch support to strategic customers while working 10am - 6pm, Monday to Friday.