Instructional Design Multimedia Specialist (R4810) Aircraft Operations Division Customer Operations Dallas, Texas Dallas, Texas Full Time Employee 100000 - 160000 Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: Shield AI is seeking a design-driven Instructional Design & Multimedia Specialist to support both our Curriculum and Technical Publications teams. In this role, you will help design and develop engaging, high-impact training experiences for both internal and external audiences, combining video, visual storytelling, and digital learning design. You will own the creation of high-quality visual and video assets used across LMS-based and in-person learning experiences, translating complex technical concepts into clear, compelling, and user-friendly content for a diverse range of learners. You will also play a key role in elevating the visual and experiential quality of our training ecosystem through multimedia production, photography, and continuous improvement of learning platforms. This is a high-impact role for a creative who thrives in a fast-paced, ever-changing, mission-focused environment and takes initiative in shaping how users learn and interact with advanced autonomous systems. Job Description: Shield AI is seeking a design-driven Instructional Design & Multimedia Specialist to support both our Curriculum and Technical Publications teams. In this role, you will help design and develop engaging, high-impact training experiences for both internal and external audiences, combining video, visual storytelling, and digital learning design. You will own the creation of high-quality visual and video assets used across LMS-based and in-person learning experiences, translating complex technical concepts into clear, compelling, and user-friendly content for a diverse range of learners. You will also play a key role in elevating the visual and experiential quality of our training ecosystem through multimedia production, photography, and continuous improvement of learning platforms. This is a high-impact role for a creative who thrives in a fast-paced, ever-changing, mission-focused environment and takes initiative in shaping how users learn and interact with advanced autonomous systems. #LI-JM1 #LD Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. ### Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. What you'll do:

Design and develop engaging video-based and multimedia training content for internal and external audiences

Translate complex technical systems and concepts into intuitive, visually compelling learning experiences

Own the design, structure, and user experience of LMS-based training environments

Partner with Curriculum and Technical Publications teams to support training, documentation, and content delivery

Capture and produce high-quality photography and visual assets to support training and documentation

Ensure consistency, usability, and quality across all digital learning content and platforms

Continuously improve and evolve training materials to reflect rapidly changing systems and technologies

Collaborate cross-functionally with engineers, SMEs, and content teams to ensure technical accuracy and clarity

Identify gaps and proactively drive improvements as a self-starter

Required qualifications:

Experience in instructional design, multimedia production, or a related field

Strong video production, editing, and visual storytelling skills

Ability to translate complex technical information into clear, user-focused content

Familiarity with Learning Management Systems (LMS) preferred but not required

Strong attention to detail and commitment to high-quality output

Self-starter with an ambitious, proactive mindset

Strong communication and cross-functional collaboration skills

Ability to work onsite in a fast-paced, mission-driven environment

Preferred qualifications:

Experience with CAD or technical visualization tools

Background in technical publications or documentation

Experience supporting both internal and external training programs

Experience capturing photography in technical or field environments

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