Jobs

Anthropic is seeking an Enterprise Customer Success Manager for their Digital Native Business (DNB) segment. In this high-impact role, you will act as a strategic partner and trusted advisor to complex, technology-forward customers, helping them maximize the potential of Anthropic's Claude AI capabilities. You will drive AI adoption, optimize usage, and implement change management strategies, directly influencing product development and go-to-market strategies. The ideal candidate will have 6+ years of customer success experience, technical fluency in AI/ML concepts, and a passion for responsible AI development.