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Customer Success Manager
Customer Success Manager
NorthNorth Cloud is seeking a Customer Success Manager to join their growing team in New York, focusing on their next-generation cloud spend management platform. This role involves being the primary point of contact for customers, guiding them through onboarding, understanding cost data, and realizing continuous value through automation and insights. The ideal candidate will have 3-5 years of experience in Customer Success or Technical Account Management, with a background in FinOps or cloud infrastructure, and be adept at translating technical savings into clear business impact. This hybrid position requires collaboration in their Dumbo, Brooklyn office, helping customers save money and scale smarter.
