Jobs

Anthropic is seeking its first Singapore-based Product Support Specialist to expand its global presence and champion its unique support brand. This role involves being at the forefront of safely delivering AI by responding to, investigating, and tracking user needs, with a focus on weekend coverage (Wednesday to Sunday). The specialist will handle a range of support cases, from billing inquiries to complex API debugging, and will be crucial in identifying and closing technical knowledge gaps within the team. This position requires strong technical product support experience, familiarity with APIs and SaaS products, and a deep sense of ownership to systematically support customers at scale.