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Senior IT Support Engineer, China
Senior IT Support Engineer, China
AirwallexAbout the role
Airwallex is seeking a Senior IT Support Engineer in Shanghai to provide outstanding on-site and remote customer service and technical support to their global team. This role is the "face" of IT, handling everything from new hire onboarding and service desk tickets to hardware/software troubleshooting and AV support. The ideal candidate will have exceptional customer service skills, macOS support experience, and proficiency with SaaS applications like Google Workspace and Slack, thriving in a fast-paced, multinational environment.
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