Jobs

As Team Lead, Enterprise Customer Engagement DACH at Parloa, you will lead and grow a team of Enterprise Engagement Managers, focusing on driving customer outcomes, team performance, and scalable impact for enterprise customers. This role combines strategic customer leadership with people leadership, empowering your team to deliver value, drive adoption, and unlock long-term growth. You will be instrumental in shaping how Parloa scales customer engagement, developing high-performing talent, and building repeatable playbooks to help enterprise customers realize the full potential of agentic AI. The ideal candidate will have 6-8+ years in customer success or account management, with 1-2+ years of leadership experience, and native or bilingual German skills.