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Customer Support Specialist
Customer Support Specialist
PliantAbout the role
Pliant is seeking a Customer Support Specialist to be the operational backbone of their B2B payments platform. This role is for a problem-solver who will go beyond traditional support, investigating complex financial workflows and unblocking technical jams to provide solutions for clients. The specialist will act as a crucial filter, sitting at the intersection of Product, Compliance, and Sales, ensuring client trust and operational excellence. Candidates should have 2+ years of experience in B2B Customer Support, Operations, or Fintech, with fluency in Italian and English.
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