Jobs

Anthropic is seeking its first Singapore-based Product Support Specialist to expand its global presence and champion its support brand. This role involves being at the forefront of safely delivering AI by responding to, investigating, and tracking user needs, from billing inquiries to complex API debugging. The specialist will also identify and close technical knowledge gaps, provide high-touch support to strategic customers, and contribute to systematic customer support at scale. Ideal candidates will have experience in technical product support, familiarity with APIs and SaaS products, and a deep sense of ownership to help build the team.