Jobs

As a Customer Success Manager at Adaptive, you will be the primary advocate and technical partner for customers, driving onboarding, adoption, and account growth by expanding their use of AI agents. This role requires hands-on experience building with AI, configuring agents, and guiding integrations with customer systems. You will own the end-to-end customer experience, from technical implementation to identifying expansion opportunities for AI accounting agents. We are looking for a highly technical and customer-focused individual contributor with 3+ years of SaaS Customer Success experience who thrives in a fast-paced, AI-driven environment.