Jobs

Relay is seeking a Customer Success Manager II for Industrial Markets to be a critical revenue-owner and strategic partner within their rapidly evolving Industrial sector. This hybrid role, based in Raleigh, NC, involves managing a portfolio of Mid-Market and Enterprise Multi-Site accounts, focusing on value realization and account expansion. The ideal candidate will have 5+ years of experience in Customer Success, Account Management, or Sales, with a proven track record in managing complex B2B accounts, preferably within Industrial, Manufacturing, or Logistics sectors. You will drive net-revenue growth, build multi-threaded relationships, and act as the "Voice of the Industrial Customer" internally, helping to define the future of AI-powered solutions for the industrial frontline.